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Location: Remote

Job Type: Full-time

Summary

At The Sign Pack (www.thesignpack.com), the Graphic Designer is part of a Design Team Unit and assists the cluster in providing design layouts and creative items according to job tickets and project manager requests. The scope includes designing new sign projects and converting existing layouts to production-ready files.

The designer communicates with his/her supervisors constantly to see that quality objectives are fulfilled, assists with and accepts tasks delegated by the Project Manager.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required:

Bachelor’s degree in graphic design or equivalent education in a creative/artistic area.
Familiarity with online tools and computer skills, including knowledge and proficiency with Adobe Creative Cloud tools.
Full understanding of Illustrator, Photoshop, and InDesign.
3+ year experience as a graphic designer, freelancer experience is acceptable provided you have a portfolio.
Exposure to vehicle graphics and general signage designs is a plus.
Experience with dimensional signage is a plus.
Excellent communication skills, including ability to work in groups.
Ability to read, analyze and interpret job tickets and design briefs in English.
Comprehensive understanding of Raster vs Vector & RGB vs CMYK
Highly efficient and organized.
Ability to think and reason strategically.
Ability to calculate figures, amounts and to apply concepts of basic algebra and geometry.

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Spends up to 8+ hours a day operating a computer keyboard.
Often handles stressful situations and tight deadlines.
Able to work overtime if required.

Supervisory Responsibilities

The Graphic Designer reports to the Team Lead.
The Graphic Designer may have Senior responsibilities in special occasions, if required by department head.
The Graphic Designer assists and accepts delegated tasks from Project Manager.

Authority

The Graphic Designer has the authority and responsibility to develop, implement, and delegate all systems that will allow him/her to perform and enhance the day to day operations of his/her position. These include but are not limited to establishing relationships with entities that are in a position to use or recommend company services following company guidelines and requirements and other activities necessary to maintain the effectiveness of his/her department within the constraints of prudent/ethical business practices and budget allowances.

Responsibilities

A responsibility is an area you oversee and administrate:

Ensure all designs and layouts produced reflect scope of work required by customer.
Assist other designers by ensuring that design production goals are achieved.
Assist Project Managers in any related and required tasks to ensure customer satisfaction.
Ensure all paperwork is organized and job progress is maintained so as to meet management and customer expectations.
Ensure company adopted customer service principles are understood and implemented through the design processes.
Ensure all customers are satisfied with the services performed.
Ensure all incoming calls related to sales/design activities are responded to immediately and followed up promptly.

Principal Duties

Follow and manage in-house calendar of routine reports and activities that are to be completed.
Complete design projects within assigned time limits.
See that produced design and layouts are completed and approved by end-user.
Respond to all design assignments within time specified by the supervisor.
Have all designs and layouts produced and transmitted within the due dates defined by the job ticket, or if not possible notify all related parties within as to when they will be available.

Standards of Performance

All design job tickets are completed, and customers are satisfied.
All required system and file management procedures are properly completed.
All reports are in by due dates.
All agreed design production goals are met.
Attitudes and conduct reflect the professionalism of the position.

Key Competencies

Driven by Results.
Compete against a standard of excellence by setting high performance standards and pursuing aggressive goals.
Strives for constant improvements and takes responsibility for achieving business results and persevere despite of obstacles.

Understanding the Business

Demonstrate an interest in and an understanding of issues relevant to the sign industry and keep knowledge up to date, including legislative information.
Adheres to The Sign Pack Code of Conduct.
Demonstrates an understanding of competitors’ major strengths and weaknesses.
Establishes and interprets key performance indicators to manage the business, consistently takes into accounts financial implications of business decisions and recommendations.
Has a broad knowledge of how the business is run, focuses on the major factors necessary to ensure that the business is successful and profitable.

Problem Solving and Decision Making

Diagnose problems and thoroughly analyze information to guide decision making.
Evaluate and assimilate critical information when reaching conclusions and make logical, competent decisions.

Customer Focus

Understands that all clients and potential customers are already our Partners.
Build and maintain positive relationships with all internal customers and clients in order to exceed their needs.
Take action to address these needs in order to exceed their expectations.
Create a positive image of The Sign Pack in every interaction with internal and external customers.
Maintain a high level of product and service knowledge in order to explain and sell services and facilities to clients.
Maintain knowledge of special programs and events in the company in order to engage with peers and colleagues.

Teamwork

Demonstrate cooperation and trust with colleagues to deliver positive results.
Understands the core values of The Sign Pack, in which we treat all our stakeholders as our partners.

Innovation

Generate new ideas and encourage creativity from employees.
Recognize the need for new and modified approaches.

Adaptability

Be comfortable and effective in an environment of ambiguity or change.
Be receptive to new ideas and respond to workplace changes in a flexible and optimistic manner.
Complete tasks as directed by Management.

Impact and Influence

Promote ideas persuasively, and shape the opinion of subordinates and overcome resistance.
Build consensus for action and negotiate mutually beneficial solutions to problems.

Leading and Developing People

Inspire others to excel by clearly communicating business values and direction, recognizing good performance and providing managerial support.
Develop potential of others through coaching and development opportunities to build organization capability for the future.

Cultural Awareness

Understands the dynamic nature of the business; works effectively with colleagues from different view point

Location: Remote

Job Type: Full-time

Summary

At The Sign Pack (www.thesignpack.com), we are in search of an HR Specialist. In this position, your You will manage key HR functions that support a smooth and professional employee experience. Your role is to ensure compliance, streamline processes, and help maintain a positive workplace culture.

Essential Duties and Responsibilities

Collaborate with managers to define qualification requirements and employment terms and conditions.
Support onboarding, offboarding, and employee lifecycle documentation.
Maintain employee records, contracts, and updates
Handle day-to-day HR inquiries from staff and management.
Ensure policies are followed and assist with updates when needed.
Coordinate compliance tracking, benefits enrollment, and time-off reporting.
Assist with performance review cycles and training logistics.
Prepare HR reports and support audits.
Craft detailed job descriptions for recruitment and publishing them.
Conduct phone and/or live interviews on camera to compile a shortlist of qualified candidates.
Act as an intermediary between candidates and hiring managers.
Utilize web-based technology and social media to analyze hiring trends, advertise job openings, and maintain communication with candidates throughout the hiring process.
Review HR policies and ensure the implementation of fair employment practices.
Guide new hires through our onboarding and internal training process.

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Spends up to 8+ hours a day operating a computer keyboard.
Often handles stressful situations and tight deadlines.
Able to work overtime if required.

Supervisory Responsibilities

The HR Specialist reports to the Managing Partners.
The HR Specialist may have Senior responsibilities in special occasions, if required by upper management.

Authority

The HR Specialist has the authority and responsibility to develop, implement, and delegate all systems that will allow him/her to perform and enhance the day to day operations of his/her position. These include but are not limited to establishing relationships with entities that are in a position to use or recommend company services following company guidelines and requirements and other activities necessary to maintain the effectiveness of his/her department within the constraints of prudent/ethical business practices and budget allowances.

Responsibilities

A responsibility is an area you oversee and administrate:

Manage our team’s satisfaction levels.
Develop and manage job postings and the recruitment process for the company.
Create and oversee onboarding training processes for new hires.

Principal Duties

Find and hire new talent for the company.
Focus on employees’ increased productivity and career path.
Promote company’s culture.

Key Competencies

Driven by Results.
Compete against a standard of excellence by setting high performance standards and pursuing aggressive goals.
Strives for constant improvements and takes responsibility for achieving business results and persevere despite of obstacles.

Understanding the Business

Demonstrate an interest in and an understanding of issues relevant to the sign industry and keep knowledge up to date, including legislative information.
Adheres to The Sign Pack Code of Conduct.
Demonstrates an understanding of competitors’ major strengths and weaknesses.
Establishes and interprets key performance indicators to manage the business, consistently takes into accounts financial implications of business decisions and recommendations.
Has a broad knowledge of how the business is run, focuses on the major factors necessary to ensure that the business is successful and profitable.

Problem Solving and Decision Making

Diagnose problems and thoroughly analyze information to guide decision making.
Evaluate and assimilate critical information when reaching conclusions and make logical, competent decisions.

Customer Focus

Understands that all clients and potential customers are already our Partners.
Build and maintain positive relationships with all internal customers and clients in order to exceed their needs.
Take action to address these needs in order to exceed their expectations.
Create a positive image of The Sign Pack in every interaction with internal and external customers.
Maintain a high level of product and service knowledge in order to explain and sell services and facilities to clients.
Maintain knowledge of special programs and events in the company in order to engage with peers and colleagues.

Teamwork

Demonstrate cooperation and trust with colleagues to deliver positive results.
Understands the core values of The Sign Pack, in which we treat all our stakeholders as our partners.

Innovation

Generate new ideas and encourage creativity from employees.
Recognize the need for new and modified approaches.

Adaptability

Be comfortable and effective in an environment of ambiguity or change.
Be receptive to new ideas and respond to workplace changes in a flexible and optimistic manner.
Complete tasks as directed by Management.

Impact and Influence

Promote ideas persuasively, and shape the opinion of subordinates and overcome resistance.
Build consensus for action and negotiate mutually beneficial solutions to problems.

Leading and Developing People

Inspire others to excel by clearly communicating business values and direction, recognizing good performance and providing managerial support.
Develop potential of others through coaching and development opportunities to build organization capability for the future.

Cultural Awareness

Understands the dynamic nature of the business; works effectively with colleagues from different view points, cultures and countries.

Requirements:

Must be fluent in English.
Bachelor’s degree in HR, business, psychology, or a related field.
Minimum of 2 years of experience as an HR Specialist with a proven track record in employee placement.
Team-oriented with strong coordination skills.
Excellent analytical skills for resume assessment and candidate selection.
Effective verbal communication for interactions with candidates and managers.
Proficient in written communication to produce comprehensive hiring analysis reports.
Leadership capabilities for task delegation and employee training.
Strong negotiation skills for discussions on employment terms and conditions.
In-depth knowledge of hiring strategies, labor laws, and employment equity.

Location: Remote

Job Type: Full-time

Summary

At The Sign Pack (www.thesignpack.com), the Pre-press Specialist is part of a Design Team Unit and assists the group in providing production-ready files according to job tickets and project manager’s requests. The scope includes pre-flighting design layout projects and converting existing projects into production-ready files (print and/or fabrication). The specialist communicates with his/her supervisors constantly to see that quality objectives are fulfilled, assists with and accepts tasks delegated by the Project Manager.

The specialist communicates with his/her supervisors constantly to see that quality objectives are fulfilled, assists with and accepts tasks delegated by the Project Manager.

Essential Duties and Responsibilities

Bachelor’s degree in graphic design or equivalent education in a creative/artistic / printing area.
Familiarity with online tools and computer skills, including knowledge and proficiency with Adobe Creative Cloud tools.
Full understanding of Illustrator, Photoshop, and InDesign.
3+ year experience as a pre-press specialist and/or graphic designer.
Exposure to vehicle graphics and general signage designs is a plus.
Experience with dimensional signage is a plus.
Excellent communication skills, including ability to work in teams.
Ability to read, analyze and interpret job tickets and design briefs in English.
Comprehensive understanding of Raster vs Vector & RGB vs CMYK vs Spot Colors.
Highly efficient and organized.
Ability to think and reason strategically.
Ability to calculate sizes, amounts and to apply concepts of basic algebra and geometry.

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Spends up to 8+ hours a day operating a computer keyboard.
Often handles stressful situations and tight deadlines.
Able to work overtime if required.

Supervisory Responsibilities

The Pre-press Specialist reports to the Team Lead.
The Pre-press Specialist may have Senior responsibilities in special occasions, if required by department head.
The Pre-press Specialist assists and accepts delegated tasks from Project Manager.

Authority

The Pre-press Specialist has the authority and responsibility to develop, implement, and delegate all systems that will allow him/her to perform and enhance the day to day operations of his/her position. These include but are not limited to establishing relationships with entities that are in a position to use or recommend company services following company guidelines and requirements and other activities necessary to maintain the effectiveness of his/her department within the constraints of prudent/ethical business practices and budget allowances.

Responsibilities

A responsibility is an area you oversee and administrate:

Ensure all designs and layouts produced reflect scope of work required by customer.
Assist other designers by ensuring that design production goals are achieved.
Assist Project Managers in any related and required tasks to ensure customer satisfaction.
Ensure all paperwork is organized and job progress is maintained so as to meet management and customer expectations.
Ensure company adopted customer service principles are understood and implemented through the design processes.
Ensure all customers are satisfied with the services performed.
Ensure all incoming calls related to sales/design activities are responded to immediately and followed up promptly.

Principal Duties

Follow and manage in-house calendar of routine reports and activities that are to be completed.
Complete design projects within assigned time limits.
See that produced design and layouts are completed and approved by end-user.
Respond to all design assignments within time specified by the supervisor.
Have all designs and layouts produced and transmitted within the due dates defined by the job ticket, or if not possible notify all related parties within as to when they will be available.

Standards of Performance

All design job tickets are completed, and customers are satisfied.
All required system and file management procedures are properly completed.
All reports are in by due dates.
All agreed design production goals are met.
Attitudes and conduct reflect the professionalism of the position.

Key Competencies

Driven by Results.
Compete against a standard of excellence by setting high performance standards and pursuing aggressive goals.
Strives for constant improvements and takes responsibility for achieving business results and persevere despite of obstacles.

Understanding the Business

Demonstrate an interest in and an understanding of issues relevant to the sign industry and keep knowledge up to date, including legislative information.
Adheres to The Sign Pack Code of Conduct.
Demonstrates an understanding of competitors’ major strengths and weaknesses.
Establishes and interprets key performance indicators to manage the business, consistently takes into accounts financial implications of business decisions and recommendations.
Has a broad knowledge of how the business is run, focuses on the major factors necessary to ensure that the business is successful and profitable.

Problem Solving and Decision Making

Diagnose problems and thoroughly analyze information to guide decision making.
Evaluate and assimilate critical information when reaching conclusions and make logical, competent decisions.

Customer Focus

Understands that all clients and potential customers are already our Partners.
Build and maintain positive relationships with all internal customers and clients in order to exceed their needs.
Take action to address these needs in order to exceed their expectations.
Create a positive image of The Sign Pack in every interaction with internal and external customers.
Maintain a high level of product and service knowledge in order to explain and sell services and facilities to clients.
Maintain knowledge of special programs and events in the company in order to engage with peers and colleagues.

Teamwork

Demonstrate cooperation and trust with colleagues to deliver positive results.
Understands the core values of The Sign Pack, in which we treat all our stakeholders as our partners.

Innovation

Generate new ideas and encourage creativity from employees.
Recognize the need for new and modified approaches.

Adaptability

Be comfortable and effective in an environment of ambiguity or change.
Be receptive to new ideas and respond to workplace changes in a flexible and optimistic manner.
Complete tasks as directed by Management.

Impact and Influence

Promote ideas persuasively, and shape the opinion of subordinates and overcome resistance.
Build consensus for action and negotiate mutually beneficial solutions to problems.

Leading and Developing People

Inspire others to excel by clearly communicating business values and direction, recognizing good performance and providing managerial support.
Develop potential of others through coaching and development opportunities to build organization capability for the future.

Cultural Awareness

Understands the dynamic nature of the business; works effectively with colleagues from different view point

Join Our Team!

We are hiring!

See our current positions:​

See our current positions: